Welcome to Jasnovae. This Privacy Policy explains how Jasnovae collects, uses, discloses, and protects your personal information when you visit jasnovae.com (the “Site”) or purchase products from us.
By using the Site or placing an order, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Information you provide directly
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details and product choices
- Any other information you enter into forms or messages
B. Information collected automatically
- IP address
- Browser and device information
- Pages visited and time spent on the Site
- Referring/exit pages and referral source
- Cookies and similar tracking technologies
C. Payment information
- Payment details are processed by third-party payment processors (e.g., Stripe, PayPal). We do not store full payment card details on our servers.
2. How We Use Your Information
We use the information to:
- Process and fulfill orders, including shipping and returns
- Communicate with you about orders, products, and promotions (only if you opt-in)
- Improve and personalize the Site and user experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your shopping cart and preferences
- Analyze site usage and performance (e.g., Google Analytics)
- Deliver targeted content and advertising (only if you consent)
You can control or disable cookies in your browser; however, some features of the Site may not function correctly without cookies.
4. Third-Party Services
We share information with service providers who help operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment providers
- Analytics providers (e.g., Google Analytics)
- Email service providers
These third parties are contractually bound to protect your information and use it only to perform services for us.
5. Storage & Security
We implement reasonable security measures (SSL, secure hosting, access controls) to protect your data. However, no internet transmission or storage method is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location you may have rights including:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Request a copy of your data in a portable format
To exercise your rights, contact us at the email below.
7. Contact Form Submissions
If you use our contact form, submissions will be saved in our WordPress admin for our review. We store the message content, your name, email, and the submission date. If you prefer we not store messages, contact us at the address below.
8. Marketing & Emails
We send promotional emails only if you opt-in. You can unsubscribe at any time using the link in the email or by contacting us.
9. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
10. International Transfers
If you are located outside of the country where our servers are hosted, your information may be transferred to and processed in a different country. We will protect your data in accordance with this Privacy Policy and applicable law.